Shipping Policy
Last Updated: January 28, 2024
At Coney Island Wood Works, we want to ensure a smooth and transparent shipping experience for our customers. Please read our Shipping Policy carefully to understand our shipping process and guidelines.
1. Production Time:
Our custom-made products typically have a production process that takes approximately 2 weeks. This allows us to craft high-quality items tailored to your specifications.
2. Shipping Method:
We ship our products via freight to ensure their safe and secure transportation to your destination. Freight shipping offers reliability and protection for our valuable merchandise.
3. Shipping Duration:
The duration of shipping may vary depending on your location within the continental United States. On average, shipping typically takes about a week. Please keep in mind that exact delivery times may vary based on factors beyond our control, such as weather conditions and carrier availability.
4. Shipping Restrictions:
Currently, we can only ship our products to the continental United States and are unable to deliver to Alaska, Hawaii, Puerto Rico, and US Territories. We also do not ship our products to PO Box addresses.
5. Delivery Process:
Your product will arrive on a pallet and will be dropped off at your curbside. If you have any additional requests or specific delivery instructions, please reach out to us directly. We are here to assist you with any special arrangements you may require.
6. Contact Us:
If you have any questions or concerns regarding our Shipping Policy or need assistance with your order, please don't hesitate to contact us:
Store Name: Coney Island Wood Works
Store Phone: (929) 382-7291
Store Email: coneyislandwoodworks@gmail.com
Business Address: 2542 W 13th St, Brooklyn, New York 11223, United States
We appreciate your understanding and cooperation regarding our shipping policies. Your satisfaction is important to us, and we are committed to delivering our products to you in a timely and secure manner.